Which Heating Oil do I use?

When do I pay for my oil?

Are my payment details secure?

What if I don’t take the full quantity I ordered?

When will my oil be delivered?

Do I need to be at home for delivery?

Can I place an order and pay on delivery?

What does the Quote price include?

What is the minimum quantity I can order?

How can I enquire about an order I have placed?

I can’t find a phone number on your website?

Do you deliver with a mini-tanker?

What if my question is not covered here?

 

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Which Heating Oil do I use?
We deliver three home heating oil products – Standard Kerosene, Premium Kerosene and Marked Gas Oil.  The majority of home heating systems use Kerosene.  Please see more information here to help you determine which heating oil you use.   Back to top

 

When do I pay for my oil?
Payment is made when you confirm your order on this website. Back to top

 

Are my payment details secure?
SuperSaverOil use Realex Payments to process payments on this website. Realex Payments are a recognised industry leading payments processor. SuperSaverOil does not retain any payment details. We employ the latest security technology to ensure all communications are secure. Back to top

 

What if I don’t take the full quantity I ordered?
We will only deliver the quantity of heating oil your tank will safely take. If you have ordered more than we can deliver we will refund any credit remaining after your delivery has been confirmed to the debit or credit card you used to pay for your order. Back to top

 

When will my oil be delivered?
We offer a number of delivery options in our shopping cart, you can select the next available date or an alternative date allowing a few days for delivery. We will deliver no later than the date you have selected and sooner if we can. Back to top

 

Do I need to be at home for delivery?
If we have access to your tank and it is unlocked, you do not have to be present when we make delivery. We will leave a docket in your letterbox to confirm we have made your delivery. Back to top

 

Can I place an order and pay on delivery?
SuperSaverOil only accepts orders that are paid at point of placing the order. Orders cannot be placed for payment on delivery. Back to top

 

What does the Quote price include?
The Quote price is the total price you will pay, it includes the cost per litre exclusive and inclusive of vat, the total cost exclusive and inclusive of vat and the delivery cost, where applicable, inclusive of vat. Back to top

 

What is the minimum quantity I can order?
The minimum volume which can be ordered on this website is 300 Litres. Back to top

 

How can I enquire about an order I have placed?
Please use our contact form here if you wish to enquire about an order you have placed. Please quote your Order Number. Back to top

 

I can’t find a phone number on your website?
SuperSaverOil is an online service; please use our contact form here to make an enquiry  Back to top

 

Do you deliver with a mini-tanker?
We do not have a mini-tanker service. We only deliver with a standard double axle oil truck. Back to top

 

What if my question is not covered here?
Please use our contact form here if you need help with something which is not covered on this page.  Back to top